Claim Denial Rate
(CAN avg = 16%)
Our Services
Learn about our servicesTotal Claims Management Programs
Supplemental Services
Our Technology
Comprehensive, full & partial medical claims management solutions
Take control of your workers’ compensation claims with Windley Ely’s Total Claims Management. As Canada’s leading third-party provider, we combine decades of expertise with nationwide coverage to handle your claims from day one. Our turnkey service navigates complex legislation, manages costs, and ensures optimal outcomes while keeping your employees’ well-being at the forefront of every decision.
End-to-end WCB claims management, handling everything from initial reporting to resolution. Our tailored solutions ensure compliance, reduce costs, and streamline processes across all provinces, supporting businesses with efficient, effective claims management and proactive strategies to optimize outcomes for both employers and employees.
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Our full medical claims management services address every aspect of workplace injuries, from medical documentation to return-to-work programs. Windley Ely ensures compliance with provincial regulations, provides seamless employee support with Registered Nurse oversight, and helps businesses reduce costs while maintaining operational efficiency.
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Windley Ely’s partial medical claims management focuses on specific claims needs, offering flexible and efficient solutions to optimize processes and control costs. Our expertise ensures compliance, with Registered Nurse oversight and tailored support to address unique challenges, helping businesses manage claims effectively while minimizing disruptions.
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From retail giants to manufacturing leaders, Windley Ely delivers measurable impact for organizations nationwide. Our proven approach has helped clients significantly reduce claims costs, faster return-to-work times, and improved outcomes across the board. Trust the firm that consistently turns complex claims challenges into measurable business advantages.
27%
(CAN avg = 16%)
25+
As Canada’s leading provider of disability management services
50+
That exceed $100K annually
750,000+
Under our management
8x
Achieve up to 8x ROI on your claims management investment
$50M
And premium discounts secured for WE clients
Partner with Canada’s premier disability management experts. Since 1998, Windley Ely’s team of specialists has pioneered efficient, proactive approaches to workers’ compensation claims. Our leadership brings over 200 years of combined experience, driving exceptional results across industries nationwide. By handling the complexities of claims management, we free you to focus on core operations while maximizing cost savings and promoting successful return-to-work outcomes.
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Protect your employees and your bottom line with smarter workers’ compensation management. Our claims service helps injured workers get back on their feet while safeguarding your business from unnecessary costs.
We deliver value through:
Our focused approach typically delivers significant ROI by reducing lost time, accelerating recovery, and ensuring fair claim outcomes. Let us handle the complexity of workers’ compensation while you focus on running your business.
Transform your claims management with real-time insights and expert analysis. Our proprietary platform puts everything you need in one intuitive dashboard, from claim tracking to advanced analytics.
Key features:
Move beyond tracking claims to truly understanding them. Our platform helps you uncover the story behind each case, enabling smarter decisions and better organizational outcomes.
Your sensitive information deserves the highest level of protection. As a Law Society of Ontario-governed firm, Windley Ely upholds rigorous professional standards while leveraging enterprise-grade security technology.
Our commitment to data protection includes:
Trust your disability claims to a partner that takes privacy as seriously as you do.
Experience hassle-free claims management that grows with your business. From day one, you’ll have a dedicated team focused on delivering swift, successful outcomes for every case.
What sets us apart:
Skip the complexity and get the results you need when you need them.
Canada’s most trusted partner in return-to-work solutions. Windley Ely has helped organizations across every province protect their most valuable asset—their people for over two decades.
As the nation’s leading third-party claims consultant, we bring:
Partner with the firm that has helped more Canadian workers return to meaningful work than any other provider.
Coast to coast, we’ve got you covered. Our expertise spans every workers’ compensation board across Canada, ensuring seamless support no matter where your business operates.
National Coverage:
Navigate complex policies with confidence, backed by our comprehensive understanding of each province and territory’s unique requirements.
Protect your employees and your bottom line with smarter workers’ compensation management. Our claims service helps injured workers get back on their feet while safeguarding your business from unnecessary costs.
We deliver value through:
Our focused approach typically delivers significant ROI by reducing lost time, accelerating recovery, and ensuring fair claim outcomes. Let us handle the complexity of workers’ compensation while you focus on running your business.
Transform your claims management with real-time insights and expert analysis. Our proprietary platform puts everything you need in one intuitive dashboard, from claim tracking to advanced analytics.
Key features:
Move beyond tracking claims to truly understanding them. Our platform helps you uncover the story behind each case, enabling smarter decisions and better organizational outcomes.
Your sensitive information deserves the highest level of protection. As a Law Society of Ontario-governed firm, Windley Ely upholds rigorous professional standards while leveraging enterprise-grade security technology.
Our commitment to data protection includes:
Trust your disability claims to a partner that takes privacy as seriously as you do.
Experience hassle-free claims management that grows with your business. From day one, you’ll have a dedicated team focused on delivering swift, successful outcomes for every case.
What sets us apart:
Skip the complexity and get the results you need when you need them.
Canada’s most trusted partner in return-to-work solutions. Windley Ely has helped organizations across every province protect their most valuable asset—their people for over two decades.
As the nation’s leading third-party claims consultant, we bring:
Partner with the firm that has helped more Canadian workers return to meaningful work than any other provider.
Coast to coast, we’ve got you covered. Our expertise spans every workers’ compensation board across Canada, ensuring seamless support no matter where your business operates.
National Coverage:
Navigate complex policies with confidence, backed by our comprehensive understanding of each province and territory’s unique requirements.
Our approach emphasizes solutions built on transparency, and collaboration. By streamlining claims management processes, we help businesses reduce costs, improve compliance, and enhance operational efficiency. With a focus on client needs, they deliver national-level services that support employee well-being and drive measurable results across industries.
Managing WCB claims requires a delicate balance of legislative expertise, cost-control strategies, and compassionate employee support. To help you understand how Windley Ely streamlines this process and protects your bottom line, we’ve compiled answers to the most common questions regarding our national claims management solutions.
Partnering with us grants you access to over 200 years of combined leadership experience and a proactive approach that’s made us Canada’s leading third-party provider. We simplify the complexities of workers’ compensation, allowing your team to focus on core operations while we handle everything from initial reporting to resolution with professional integrity and SOC 2-compliant security.
Our clients typically see measurable business advantages, including up to an 8x return on investment. On average, we achieve a 27% claim denial rate—significantly higher than the Canadian average of 16%—and we’ve secured over $50 million in annual rebates and premium discounts for our partners through expert management and successful appeals.
We provide comprehensive coast-to-coast coverage and maintain deep expertise in the specific regulations and requirements of every provincial and territorial workers’ compensation board, from WorkSafeBC to CNESST and Workplace NL. As a Law Society of Ontario-governed firm, we uphold the highest professional standards to ensure your organization remains compliant in every jurisdiction where you operate.
We offer flexible, turnkey solutions, including comprehensive, full medical, and partial medical WCB claims management. These services encompass end-to-end reporting, registered nurse oversight for medical documentation, strategic return-to-work programs, and expert appeals representation to suit your organization’s specific needs.
We believe in transparent, predictable, and scalable pricing with no surprises. Our services are typically structured with flat per-claim fees, ensuring your costs remain manageable as your business grows, without the burden of hidden or unexpected pass-through charges.
While Windley Ely handles the heavy lifting of navigating legislation and managing the claims process, your internal team remains a vital partner in the return-to-work process. Your primary responsibilities will include notifying us of new incidents and collaborating with our specialists to facilitate a safe and timely reintegration for your employee.
We pride ourselves on a rapid response and seamless transition. Our turnkey service is designed to get your organization up and running quickly, providing you with real-time insights through our proprietary dashboard and a dedicated claims team from day one.
Connect with our team to explore how Windley Ely’s Total Claims Management can transform your workers’ compensation program. We’ll create a customized solution that fits your organization’s unique needs and drives measurable results.
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