Claim Denial Rate
(CAN avg = 16%)
Our Services
Learn about our servicesTotal Claims Management Programs
Supplemental Services
Our Technology
On-Demand Telehealth for Workplace Disability Claims
Get expert medical guidance within minutes of any workplace incident. Our 24/7 Nurse Triage service connects your employees directly with licensed Registered Nurses who provide immediate assessment and clear direction for appropriate care. Experienced occupational health nurses ensure every incident receives the right level of attention—from first aid guidance to emergency care coordination—while creating accurate documentation for your records. By managing incidents properly from the start, we help prevent minor issues from becoming costly claims while ensuring your employees receive the care they need.
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From retail giants to manufacturing leaders, Windley Ely delivers measurable impact for organizations nationwide. Our proven approach has helped clients significantly reduce claims costs, faster return-to-work times, and improved outcomes across the board. Trust the firm that consistently turns complex claims challenges into measurable business advantages.
27%
(CAN avg = 16%)
25+
As Canada’s leading provider of disability management services
50+
That exceed $100K annually
750,000+
Under our management
8x
Achieve up to 8x ROI on your claims management investment
$50M
And premium discounts secured for WE clients
Make every incident report count with instant access to medical expertise. As part of our Total Claims Management program, our Nurse Triage service transforms your first response to workplace incidents through immediate, professional medical guidance available any time, day or night. Our experienced Registered Nurses do more than just assess injuries—they set the foundation for successful claim outcomes.
By ensuring appropriate care decisions from our first contact, we help prevent claim escalation while creating detailed documentation that strengthens your program. Organizations using our Nurse Triage service typically see significant reductions in emergency room visits and lost time claims within the first year.
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Our Nurse Triage service provides 24/7 access to licensed nurses who can promptly assess workplace incidents by utilizing the Schmidt – Thompson Clear Triage protocols. This immediate guidance ensures that employees receive appropriate care without delays, minimizing confusion and promoting better outcomes immediately.
By accurately evaluating the severity of workplace injuries, Nurse Triage helps reduce unnecessary claims. Employees receive care recommendations that align with their needs, avoiding excessive medical interventions and ensuring cost-effective claim management for your organization. On average, we’re able to maintain about 30% of calls as First Aid Only, thereby reducing costly work-related claims.
Integrated with Windley Ely’s Total Claims Management program, Nurse Triage simplifies the claims intake process. Nurses handle incident reporting precisely, ensuring accurate documentation supporting compliance and efficient claims resolution.
Employees benefit from immediate medical advice, fostering confidence in their care. By addressing concerns quickly and appropriately, the service promotes faster recoveries and a healthier, more engaged workforce.
With Nurse Triage, your organization receives guidance to workplace safety protocols and regulations. Accurate incident reporting and appropriate care reduce risks while enhancing compliance creating a safer work environment for employees.
Our Nurse Triage service provides 24/7 access to licensed nurses who can promptly assess workplace incidents by utilizing the Schmidt – Thompson Clear Triage protocols. This immediate guidance ensures that employees receive appropriate care without delays, minimizing confusion and promoting better outcomes immediately.
By accurately evaluating the severity of workplace injuries, Nurse Triage helps reduce unnecessary claims. Employees receive care recommendations that align with their needs, avoiding excessive medical interventions and ensuring cost-effective claim management for your organization. On average, we’re able to maintain about 30% of calls as First Aid Only, thereby reducing costly work-related claims.
Integrated with Windley Ely’s Total Claims Management program, Nurse Triage simplifies the claims intake process. Nurses handle incident reporting precisely, ensuring accurate documentation supporting compliance and efficient claims resolution.
Employees benefit from immediate medical advice, fostering confidence in their care. By addressing concerns quickly and appropriately, the service promotes faster recoveries and a healthier, more engaged workforce.
With Nurse Triage, your organization receives guidance to workplace safety protocols and regulations. Accurate incident reporting and appropriate care reduce risks while enhancing compliance creating a safer work environment for employees.
Explore how our unique Nurse Triage service works for your team.
Windley Ely’s WE Claims Management Platform simplifies claims processes with cutting-edge technology. Our secure, user-friendly platform enables seamless reporting, tracking, and analytics for workplace incidents. Tailored to your business needs, it offers real-time updates, document management, and detailed insights to drive informed decisions, reduce costs, and improve efficiency. Experience streamlined claims management with a tool built for results.
Learn about our technologyTake the first step toward simplifying your claims management with Windley Ely. Our experts deliver tailored strategies to reduce costs, ensure compliance, and enhance employee support. With decades of experience and nationwide coverage, we’re here to help your business thrive. Contact us today to discover how our customized solutions can benefit your organization.
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Connect with our team to explore how Windley Ely’s Total Claims Management can transform your workers’ compensation program. We’ll create a customized solution that fits your organization’s unique needs and drives measurable results.
