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Supplemental Services

Enhancing Workforce Efficiency with Expert Support Only Where You Need It

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Supplemental support for complete peace of mind

Enhance your disability management program with Windley Ely’s suite of supplemental services. From advanced analytics and nurse triage to expert legal guidance and safety consulting, we provide the tools and expertise you need to build a more resilient organization.

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Reporting and financial analytics

Reporting & Financial Analytics

Comprehensive reporting and financial insights to monitor claim costs and support strategic business decisions.

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Health and safety

Health & Safety

Expert guidance and solutions to ensure workplace health and safety compliance, reducing risks and promoting well-being.

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Consulting & Account Management

Personalized consulting and account management to address specific business challenges with tailored solutions.

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Account management
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Legal advisory

Legal Advisory

Expert legal advice to navigate complex claims, appeals, and compliance issues effectively and confidently.

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Cost Relief

Expert analysis and support to identify overpayments, recover funds, and reduce future claims costs, ensuring financial efficiency.

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Cost relief
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Nurse triage

Nurse Triage

Immediate access to Registered Nurses for guidance on workplace injuries, reducing claims and driving greater results for your injured worker and company.

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Proven success across Canadian industries

From retail giants to manufacturing leaders, Windley Ely delivers measurable impact for organizations nationwide. Our proven approach has helped clients significantly reduce claims costs, faster return-to-work times, and improved outcomes across the board. Trust the firm that consistently turns complex claims challenges into measurable business advantages.

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Group of diverse office workers looking at laptop in boardroom

Make smarter decisions with data-driven insights

Transform your disability management strategy with advanced reporting and analytics tools. Our comprehensive dashboards deliver real-time visibility into claims trends, cost drivers, and program performance. Make informed decisions with detailed financial analysis, custom reports, and predictive insights that help you spot opportunities and prevent issues before they arise.

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Protect your people, strengthen your business

Our integrated health and safety solutions can help you build a more resilient workplace. Our expert team can help you develop proactive strategies to prevent injuries, reduce risks, and promote well-being. From policy development to safety audits and training programs, we provide the tools you need to create a safer work environment.

Expert Guidance Every Step of the Way

Access industry-leading expertise through our dedicated consulting and legal advisory services. Our specialists work alongside your team to optimize processes, navigate complex regulations, and develop effective strategies. Whether you need policy guidance, claims support, or strategic planning, our experts ensure you make confident, informed decisions.

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Why Partner with Windley Ely for your supplemental service needs?

Choose Canada’s most trusted partner in claims management. Since 1998, Windley Ely has set the standard for excellence, combining over 200 years of collective expertise with innovative technology and personalized service. From our strategic locations in London and Montreal, we serve organizations across all time zones, delivering measurable cost savings and improved outcomes. Our proven approach balances employee well-being with business success, while our commitment to responsive, expert service has earned us long-standing partnerships through word-of-mouth referrals. Partner with a firm that consistently transforms claims challenges into strategic advantages.

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Expertise You Can Trust

Expertise you can trust

Our team consists of seasoned professionals with deep industry knowledge in workers’ compensation and absence management. We stay ahead of policy changes, best practices, and regulatory requirements, ensuring businesses remain compliant while minimizing financial risks.

Cost Savings & Competitive Edge

Cost Savings & Competitive Edge

We help organizations lower operating expenses associated with workers’ compensation premiums, penalties, and short-term disability benefits. Our strategic claims management approach reduces lost time, improves return-to-work outcomes, and maximizes cost relief opportunities.

The Human Touch in Every Interaction

The Human Touch in Every Interaction

We build trust through genuine, respectful engagement with your employees. Our team creates an environment of open communication while maintaining strict privacy standards. By fostering understanding and collaboration among all stakeholders, we achieve better outcomes for everyone involved.

Responsive & Proactive Service

Responsive & Proactive Service

At Windley Ely, we believe in fast, accurate, and proactive support. Our dedicated team ensures quick response times, often resolving client inquiries with a single call. We provide transparent, real-time insights to keep stakeholders informed and empowered in their decision-making.

Flexible Solutions for Every Business

Flexible Solutions for Every Business

From comprehensive claims strategies to single-claim consultations, we offer customized solutions to your business needs. Whether you require full-scale workers’ compensation management or targeted absence solutions, we provide the expertise and technology to drive efficiency and savings.

Expertise you can trust

Our team consists of seasoned professionals with deep industry knowledge in workers’ compensation and absence management. We stay ahead of policy changes, best practices, and regulatory requirements, ensuring businesses remain compliant while minimizing financial risks.

Cost Savings & Competitive Edge

We help organizations lower operating expenses associated with workers’ compensation premiums, penalties, and short-term disability benefits. Our strategic claims management approach reduces lost time, improves return-to-work outcomes, and maximizes cost relief opportunities.

The Human Touch in Every Interaction

We build trust through genuine, respectful engagement with your employees. Our team creates an environment of open communication while maintaining strict privacy standards. By fostering understanding and collaboration among all stakeholders, we achieve better outcomes for everyone involved.

Responsive & Proactive Service

At Windley Ely, we believe in fast, accurate, and proactive support. Our dedicated team ensures quick response times, often resolving client inquiries with a single call. We provide transparent, real-time insights to keep stakeholders informed and empowered in their decision-making.

Flexible Solutions for Every Business

From comprehensive claims strategies to single-claim consultations, we offer customized solutions to your business needs. Whether you require full-scale workers’ compensation management or targeted absence solutions, we provide the expertise and technology to drive efficiency and savings.

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Business team reviewing charts

We take a proactive approach focusing on what your organization really needs

Compliance + Expertise + Technology = Cost Savings

Our approach emphasizes solutions built on transparency, and collaboration. By streamlining claims management processes, we help businesses reduce costs, improve compliance, and enhance operational efficiency. With a focus on client needs, they deliver national-level services that support employee well-being and drive measurable results across industries.

Explore our other solutions

Connect with our team to explore how Windley Ely’s Total Claims Management can transform your workers’ compensation program. We’ll create a customized solution that fits your organization’s unique needs and drives measurable results.

Learn about our solutions
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