Alison Gallant

Alison is an Account Manager at Windley Ely, where she oversees all non-occupational claim operations. With over 18 years of experience in the Insurance and Claims Management industry, Alison brings a wealth of knowledge in Disability Claims Management, including both short-term and long-term claims. Her expertise spans across medical terminology and translation, Quality Assurance, and Client Relationship Management.

Throughout her career, Alison has demonstrated exceptional skill in managing complex claims, developing Return-to-Work (RTW) processes, and implementing effective workplace accommodations. She is highly knowledgeable in absence management, disability contract language, and delivering superior customer service. Her strategic approach to claims management ensures seamless processes and client satisfaction at every stage.

Alison’s extensive experience and in-depth industry knowledge make her a trusted leader in her field, consistently driving positive outcomes for clients and stakeholders alike.