Lauren Walls

With over 16 years of experience in Workers’ Compensation across diverse industries, Lauren brings a wealth of expertise to her role. She holds a Law Clerk Diploma and has earned certifications in Leadership, Communication, and Leadership Presence from the Ivey Academy at Ivey Business School.

Specializing in claims management, customer service, staff and client retention, software system development, and change leadership, Lauren excels in strategic planning and driving organizational success. As the leader of the London and Montreal offices, she ensures operational efficiency, spearheads process improvements, and fosters business growth.